🌟 Hello Azure Qatar Community! 🌟
We’re excited to bring you a deep dive session dedicated to one of the most powerful tools in Microsoft’s Business Applications portfolio: Dynamics 365 CRM.
💡 Transforming Customer Relationships with Dynamics 365 CRM
From streamlining sales processes to delivering personalized support, Dynamics 365 CRM empowers organizations to build meaningful and data-driven relationships at scale.
👀 What you’ll learn in this session:
✅ Explore the core modules of Dynamics 365: Sales, Customer Service, and Marketing
✅ Discover real-world use cases for streamlining workflows and enhancing collaboration
✅ Get hands-on with the AI-powered features that:
🔹 Enrich customer and stakeholder engagement
🔹 Automate service delivery with precision and personalization
🔹 Provide real-time insights that drive better business decisions
✅ Learn how to elevate the end-to-end service experience with smart, integrated tools
🎙 Speaker:
Omar Abu Shaqra
Technology Specialist, BizzApps at Microsoft.
With over 12 years of hands-on experience, Omar brings deep expertise across cloud strategy, enterprise architecture, business application development, and DevOps. He has successfully led the implementation of business solutions across industries, with a focus on aligning IT strategy with organizational goals.
Omar is also the creator of the Practice Azure YouTube channel, where he shares practical cloud guidance, demos, and expert insights:
📺 https://www.youtube.com/c/practiceazure
📅 Date:Tuesday 24th June 2025
⏰ Time:6:30 PM - 8:00 PM
📍 Location: Microsoft, 27th Floor, Burj Al Fardan, Lusail
📝 Register now: — seats are limited!
🎥 Can’t join in person? Watch the livestream here:
📺https://www.youtube.com/@AzureQatarCommunity/streams
📢 Stay Connected & Join the Conversation:

✨ Whether you're in sales, marketing, IT, or customer success—this session will equip you with practical insights and tools to make smarter decisions and deliver exceptional service using Dynamics 365 CRM.